Business Analysis Process Steps

by Rick H.
(Arizona)

Can you recommend a book or website that lists business analysis process steps in a easily read and understood way? I am looking to find a guide that moves through the process from beginning to end and presents the specific steps in plain English.

Thanks so much!

Answer

The book that I recommend is

Seven Steps to Mastering Business Analysis

It is a well written primer on business analysis. Barbara A. Carkenord, the author, is the owner of a business analysis training company. As a certified business analyst with over 20 years of experience she really knows her stuff. She is able to break complex concepts down to simple terms. You can understand business analysis process steps and a whole lot more from her book. If you begin working in the field as a business analyst, you will be referring to Barbara's book for your whole career.

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Six Sigma Process

by Tom Miller
(Lawrence, KS, USA)

It seems to me that I read that there are 2 types of Six Sigma activities.
1) One is designed to take on going processes and improve them. This is what you have talked about in your tutorials.
2) The second is the Six Sigma process of creating a new process/product/service. Which I don't think you talk about in your tutorials.


Answer

I'm not sure why there should be a distinction between the two. You would want to use the same thorough Six Sigma Process to design a new product or service as you as you would to improve existing ones.

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Business Analyst vs. Business Process Analyst

by Tom Miller
(Lawrence, KS, USA)

There is a business analyst organization http://www.theiiba.org and a couple of business process management organizations. http://www.abpmp.org -> business process http://www.bpmcouncil.org/ -> business process.

What is the real difference between being a business analyst and being a business process analyst?

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Process Flows or Demos

by PierAngela Adams
(Chicago, IL , USA)

I was asked to perform a Demo on a project without requirements and confused as to how I can put a process flow together or perform a Demo. What are the strategies or what is the approach I should take to complete this task?

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